Hello! I'm Anna
I am a strategic technology leader with 16+ years of experience leading enterprise IT operations, cybersecurity, infrastructure modernization, technology strategy, and organizational transformation across private industry and public education. I bring a business-focused approach to technology leadership, partnering with executive leaders and cross-functional stakeholders to align technology investments with organizational priorities, strengthen security and resilience, improve service delivery, and prepare organizations for growth.
My leadership experience includes managing multimillion-dollar IT budgets, developing and mentoring high-performing teams, leading enterprise technology initiatives, managing vendors and technology investments, implementing IT service management practices, strengthening cybersecurity and regulatory compliance, and driving continuous improvement. I believe the strongest technology organizations are trusted partners to the people and departments they serve—bringing practical solutions, clear communication, accountability, and innovation to complex challenges.
Anna Godfrey
Strategic Technology Leader
IT Operations | Cybersecurity &
Risk | Technology Strategy |
Organizational Leadership
Email:
Address:
Queen Creek, AZ 85142
EXPERIENCE
2016-2025
Able Aerospace Services/Textron Aviation
IT Specialist Lead | Enterprise IT Operations & Infrastructure Leader
Provide strategic leadership for enterprise IT operations, technology infrastructure, cybersecurity, and service delivery in a complex, highly regulated environment. Partner with executive and cross-functional leaders to align technology strategy and investments with organizational priorities while leading teams, managing resources, mitigating risk, and driving continuous improvement.
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Lead and develop a high-performing IT team, establishing accountability, collaboration, service excellence, and continuous improvement.
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Manage enterprise IT infrastructure spanning cloud services, virtualization, storage, networking, wireless, and cybersecurity to ensure secure, reliable, and resilient operations.
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Manage a multimillion-dollar IT budget, aligning investments, procurement, vendor relationships, and technology lifecycle planning with strategic priorities.
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Partner with executive leadership and business stakeholders to develop technology strategies, prioritize initiatives, and align IT services with organizational objectives.
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Lead cybersecurity governance, risk management, identity and access management, incident response preparedness, and security improvement initiatives.
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Ensure compliance with CMMC, SOX, SOC, and ITAR requirements while strengthening security controls and audit readiness.
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Drive ITIL-based service improvements and root-cause analysis to improve service delivery, operational efficiency, and system reliability.
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Lead enterprise technology projects and initiatives from planning through implementation while balancing scope, risk, resources, and business priorities.
2013-2016
Higley Unified School District
IT Technician II
Supported enterprise technology operations across a geographically distributed K–12 organization serving approximately 13,000 students and staff. Led large-scale endpoint deployments, infrastructure modernization, systems administration, and technology service improvements while partnering with district stakeholders to support reliable instructional and administrative operations.
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Led deployment and lifecycle management of more than 11,500 Windows and Mac workstations across 15 school sites.
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Led district infrastructure modernization projects, including domain controller, file server, storage, and network upgrades.
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Implemented high-availability solutions for district file storage to improve reliability and continuity across multiple locations.
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Automated and maintained Windows deployment, imaging, patching, and software distribution using MDT, WSUS, and SCCM.
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Streamlined user onboarding and account provisioning to improve service delivery and operational efficiency.
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Partnered with district administrators, educators, and staff to resolve technology needs and support reliable instructional and business operations.
2013
Arizona State University
Technical Support Analyst
Provided enterprise technology support to academic and administrative departments, partnering with university stakeholders to maintain reliable technology services, coordinate system improvements, and support institutional technology and compliance needs.
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Supported technology services for academic and administrative departments, ensuring reliable access to critical systems.
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Coordinated system updates and upgrades to improve service reliability and align technology with institutional needs.
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Supported software compliance audits and license-management processes, strengthening governance and operational accountability.
2010-2013
Northland Pioneer College
Information Services Technician
Supported enterprise technology services across 10 locations serving approximately 7,000 students and 450 faculty and staff. Partnered with campus leadership and stakeholders to improve technology reliability, standardize services, manage projects, and deliver cost-effective solutions aligned with institutional needs.
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Supported enterprise technology across 10 locations serving approximately 7,000 students and 450 faculty and staff.
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Led technology implementation for the Springerville center relocation, coordinating infrastructure deployment and reducing project costs by more than 70%.
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Established technology standards and documented IT procedures, processes, and configurations to improve consistency and supportability.
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Implemented ITIL practices to align IT services with organizational needs and improve service delivery.
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Partnered with faculty, staff, students, and leadership to resolve technology challenges and deliver customer-focused services.
EDUCATION
2022
Master of Business Administration - MBA
2019
Bachelor of Applied Science - BASc
Western Governors University
IT Management
Northern Arizona University
Technology Management
Honors: Summa Cum Laude
4.0 GPA
Phi Kappa Phi member
2010
Associate of Applied Science - AAS
Northland Pioneer College
Computer Information Systems
3.89 GPA
Phi Theta Kappa member
SKILLS
Leadership & Strategy
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Strategic Technology Planning
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Executive & Stakeholder Engagement
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IT Governance
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Organizational Leadership
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Team Development & Performance
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Change Management
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Continuous Improvement
Cybersecurity & Resilience
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Cybersecurity & Risk Management
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Identity & Access Management
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Regulatory Compliance
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Incident Response
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Business Continuity
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Disaster Recovery
IT Operations
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Enterprise IT Operations
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IT Service Management / ITIL
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Infrastructure Modernization
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Cloud Services
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Technology Architecture
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Project & Program Leadership
Business & Financial Management
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IT Budget Management
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Vendor & Contract Management
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Procurement
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Technology Lifecycle Management
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Cost Optimization
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Resource Allocation